Internship Job title: Performance Engineer

Department / Division: 5021 - Customer / ABO Engagement & Digital Marketing (CEDM)

Hourly Range: $22.83-$37.10

Location: Ada, MI (Onsite or Hybrid)

What’s special about this team:

The Customer Engagement and Digital Marketing Technology team delivers products and services that empower ABOs and Amway to attract, engage, and retain customers throughout their end-to-end journey of interactions including communications, content & programs, commerce, and post purchase service and care.

How would an intern contribute to the team’s success:

As a Performance Engineer, you will work with internal systems and integrations to vendor products to uncover possible bottlenecks and impacts on end-to-end ABO/Customer scenarios. This work will help improve overall experiences to internal and external customers. This role will have the opportunity to work with teams across Amway to develop a holistic view of the eco-system and ensuring performance test plans are comprehensive. This role will utilize appropriate testing tools, develop scripts, design, run, and analyze test results. In turn, this role will document suggestions regarding opportunities and discoveries, as time permits this role would help develop a framework and an approach to performance testing and analysis where needed.

An example of a typical project would be:

Understand the processing time of an event, 1) entering the communication system pipeline, 2) measure the processing performance of each internal and vendor system, 3) the end-to-end experience - time it is presented to a customer (per channel - email, SMS, social ..) Analyze the results and see if they are in-line with expectations/requirements.

Required skills and background:

• Desired Major: Computer Science, Information Technology, Computer Information
• Desired Class Year: Junior, Senior, Masters
• Desired Skills: Critical thinking, scripting, analysis, learning tools, understand basic principles of event/message based and streaming systems, how to work with REST/graph APIs and Cloud Platform concepts.

*Actual compensation packages are based on factors unique to each candidate, including skill set and class year.

Amway offers:

• paid relocation(bonus for relocating, paid transportation assistance for students that need it, and paid housing) on top of the hourly rate mentioned above.

Amway is an entrepreneur-led health and wellness company based in Ada, Michigan, U.S. We are committed to helping people live better, healthier lives across more than 100 countries and territories worldwide. Our top-selling brands are Nutrilite™, Artistry™ and XS™.